TERMS AND CONDITIONS
7.3. Dispatch will be made as soon as possible after your order has been accepted and payment has been received.
7.4. Your order will be fulfilled by the delivery date set out in the Dispatch Confirmation or, if no delivery date is specified, then within 10 days of the date of the Dispatch Confirmation, unless there are exceptional circumstances.
7.5. You will become the owner of the goods you have ordered when they have been delivered to you. Once the goods have been delivered to you they will be held at your own risk and we will not be liable for their loss or destruction.
7.6. You may be required to pay extra for delivery and it might not be possible for us to deliver to some locations. A full list of our delivery charges is set out in our website. 8. IMPORT DUTY8.1. If you order Products from our site for delivery outside the UK, they may be subject to import duties and taxes which are levied when the delivery reaches the specified destination. You will be responsible for payment of any such import duties and taxes. Please note that we have no control over these charges and cannot predict their amount. Please contact your local customs office for further information before placing your order.8.2. Please also note that you must comply with all applicable laws and regulations of the country for which the products are destined. We will not be liable for any breach by you of any such laws.9. LIABILITY 9.1. If the goods we deliver are not what you ordered or are damaged or defective or the delivery is of an incorrect quantity, we shall have no liability to you unless you notify us in writing at our contact address of the problem within 10 working days of the delivery of the goods in question.
9.2. If you do not receive the goods ordered by you within 10 days of the date on which you ordered them, we shall have no liability to you unless you notify us in writing at our contact address of the problem within 14 days of the date on which you ordered the goods. 9.3. If you notify a problem to us under this condition, our only obligation will be, at your option: - a. to make good any shortage or non-delivery; b. to replace or repair any goods that are damaged or defective; or c. To refund to you the amount paid by you for the goods in question in whatever way we choose. 9.4. Save as precluded by law, we will not be liable to you for any indirect or consequential loss, damage or expenses (including loss of profits, business, contracts or goodwill) howsoever arising out of any problem you notify to us under this condition and we shall have no liability to pay any money to you by way of compensation other than to refund to you the amount paid by you for the goods in question under clause 5.3. (c) above.